These regulations apply to all registrations received via our website, fax, telephone, mail or email.
Please register online via our website or in written form using the registration forms prepared for you. If you do not use the shopping basket on our website or the forms we have prepared, please be sure to include the name of the participant and the full company address or billing address with telephone and fax numbers and email address. Your registration is binding and will be booked by us in the order in which it is received. If the event is already fully booked, we will contact you immediately, otherwise we will send you your registration confirmation.
By registering, the participant submits a binding offer aimed at concluding a contract for the tickets included in the order. By submitting the order, the participant also acknowledges these terms and conditions as being solely authoritative for the legal relationship with the organizer.
When registering via our website, an account will automatically be set up. The account can be used to view the status of the registration and to make further event registrations. Only data required for registration and provided by the participant during registration will be stored. Payment data will not be processed or stored by us.
12. Participation fee
The prices quoted are in EURO and do not include the statutory value added tax of currently 19% applicable at the time of registration.
The participation fee can be paid by invoice, bank transfer, Paypal and credit card (American Express, Master Card, Visa).
Payment is due within 14 days of receipt of the invoice without deduction. If a different payment period is required, please contact us at email@example.com.
The invoice must be paid at the latest at the beginning of the event. Otherwise the registration and thus the right to admission expires.
Invoices will be issued after registration to the given billing address and are available for download.
Online payments by credit card will only be processed by the certified PCI provider Stripe. All payments with Paypal are handled by Paypal.
Payments by bank transfer must be made to the following account:
Account holder: SevenShift GmbH
Bank Name: Fidor Bank AG
IBAN: DE63 7002 2200 0020 2799 66
Purpose: Order code + name of participant + invoice number
No physical ticket will be issued. Admission is on the basis of the participant’s name (please keep identification material available).
13. Discount possibilities and booking codes
The various discount options offered by us cannot be combined. This also applies to already discounted total prices. In principle, you will receive the most favourable discount for you from us.
All discounted registrations must be made with the booking code provided. A subsequent discount is not possible.
All discount booking codes must be given directly at the registration.
If you subsequently cancel a part of your order, the above discount will be cancelled or charged.
14. Framework agreements
An individual offer can be requested if there is a greater need for further training in the company. This must also be done prior to registration via firstname.lastname@example.org.
15. Your cancellation guarantee at events
You can nominate a representative instead of the registered participant at any time. You will not incur any additional costs. You have to inform the organizer about changes of participants via email to email@example.com.
You can rebook to a different event date or event at any time. Please inform us in written form or send us an email to firstname.lastname@example.org. In case of a rebooking (possible only once) we charge the following processing fees:
- Rebooking up to 2 weeks before the start of the event: free of charge
- Rebooking from 2 weeks before the start of the event: 50 % of the participation fee plus VAT.
You can withdraw from the contract at any time. However, this is only possible in written form or by sending an email to email@example.com . Please note that we charge the following processing fees:
- Cancellation up to 8 weeks before the start of the event: free of charge
- Cancellation from 8 weeks before the start of the event: 50% of the participation fee plus VAT.
- Cancellation from 4 weeks before the start of the event: the full participation fee plus VAT. This also applies in case of non-appearance of the registered participant.
Please remember to cancel your hotel booking as well.
Transfer coaching can be cancelled free of charge as long as no appointments have been made with the trainer. In case of cancellation by appointment we charge the full participation fee plus VAT.
15.4 Cancellation of events
We reserve the right to cancel the event due to insufficient demand or number of participants (at the latest 4 weeks before the planned event date), or for other important reasons for which we are not responsible (e.g. sudden illness of the speaker, force majeure).
Any participation fees already paid by you will of course be refunded. Further liability and compensation claims, which do not concern the injury of life, body or health, are excluded, as far as there is no intention or gross negligence on our part. Please also note this for hotel rooms booked by you as well as flight or train tickets.
If there is a cancellation, it is possible to rebook participants on a subsequent date free of charge.
15.5. Changes in the reservation
We are entitled to make any necessary changes in content, methodology and organisation (e.g. due to changes in the law) before or during the event, provided that such changes do not significantly change the benefit of the announced event for the participant. If necessary (e.g. illness, accident), we are entitled to replace the intended speakers with other equally qualified persons with regard to the announced topic.
The documents made available within the framework of the further training will be prepared to the best of our knowledge. Liability and guarantee for the correctness, topicality, completeness and quality of the contents are excluded.
16. Retention of title and use of teaching material
We reserve the unrestricted right of ownership for all deliveries of teaching materials until complete fulfilment of all payment obligations by the customer.
Ownership of the content of the course, slides, hand-outs, etc, will remain ours.
The passing on to third parties, i.e. to persons who are neither work colleagues nor employees of the customer, or the public dissemination or making available of course materials or teaching materials is not permitted.
In particular, the publication of audio or video data, digital presentations or scripts in publicly accessible Internet portals (sharing) is prohibited.
17. Photo and video recordings
Any recordings of sound and images of the events are not permitted.
The organizer reserves the right to record photos of the event for marketing purposes for future events.
By registering, the participant declares that he or she agrees that he or she may be seen in pictures or video material.
The participation fees for classroom events include lunch and drinks during breaks. If stated in the respective event description.
If included in the event description, working documents or materials are included. The content of the working kits vary per event depending on content and availability.
19. Language for events
Trainings and courses are dictated in English and all reference material is prepared in English. Unless otherwise stated in the event description.
Private lessons can be held in English, Spanish or German.
20. Certificates of participation
Certificates of participation will be issued at the end of an event. Incorrect or missing certificates must be requested from firstname.lastname@example.org, no later than two weeks after the end of the event. Later requests cannot be considered.
21. Cancellation conditions
The organizer and the participant have the right to terminate this contract at any time for good cause. The contract is concluded on the day the contract is signed.
21.1. Revocation instruction and right of revocation
You have the right to revoke this contract within fourteen days without giving any reasons. The withdrawal period shall be fourteen days from the date on which you or a third party, other than the carrier designated by you, have taken possession of the first distance learning material. In order to exercise your right of withdrawal, you must notify us of your decision to withdraw from this Agreement by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the sample revocation form, which you will find in your learning environment. However, this is not mandatory. In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the revocation period expires. The revocation is to be addressed to:
SevenShift GmbH, Im Mediapark 5, 50670 Cologne, Germany
21.2. Consequences of revocation
If you revoke this agreement, we shall reimburse you immediately and no later than fourteen days, from the date on which we received notice of your revocation of this agreement. We will refund all payments we have received from you, including delivery charges (except for additional charges arising from your choice of a delivery method other than the standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and you will not be charged for such refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You shall return or deliver the Goods to us immediately no later than fourteen days from the date on which you notify us of the revocation of this contract. The deadline is respected if you dispatch the goods before the expiry of the period of fourteen days. You shall bear the direct costs of returning the goods.